Prepare For Your Lesson

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What To Expect

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Prep For The Lesson

Best pricing is available online, in advance. To book a group lesson or a private lesson within 48 hours, please visit one of our Ski & Snowboard sales locations or call ahead. Our cancellation policy is available here. Make sure all members of your group have a pass or lift ticket and rent gear if needed.

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Early Is On Time

Arrive 30 minutes before the lesson to allow time for check-in. If you or your child are picking up rental gear or lesson packets, arrive 60 minutes early.

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Check-In For The Day

Check-in for the lesson at the location or base area you selected while booking.

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Meet Our World-Class Instructors

All group lessons will be sorted by ability level and child lessons will be sorted by age. The instructor will determine a plan for the day based on individual needs or group goals.

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CONQUER THE MOUNTAIN

World-class instructors will help all participants have fun exploring more of the mountain by practicing new techniques at their own pace. All Full Day lessons will include a break for lunch, with food provided only for child lessons. Half Day and Bundled AM / PM lessons will not include lunch.

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PICK UP YOUR ADVENTURER

If you are dropping off a child, make sure to confirm location and pick-up time. The instructor will provide a summary of their lesson and your child's progress at pick-up.

 

Gratuities: Instructor gratuity is at your discretion. Please note, a 15-20% gratuity based on the cost of the lesson will make your instructor feel very appreciated and valued. 

 

FREQUENTLY ASKED QUESTIONS (FAQS)

What ski and snowboard lesson offerings will you provide this year at your resorts?
We are pleased to offer a range of ski and snowboard programming including group and private lessons as well as season long and specialty programs. Specific details can be found on our Ski and Ride School pages.

 

When will season long programs be available for enrollment?
Seasonal programs for the 2024-2025 season will be available for new participant registration starting the last week of August. Please note that early registration for some seasonal programs has been granted to previous program participants. This may result in limited spots for new participants.

 

What is included with a ski or snowboard lesson?
Each lesson will include professional instruction from one of our instructors. If offered, full day lessons will include a break for lunch, and full day group lessons for children will include lunch. Participants will be responsible for bringing or purchasing their own food in private lessons, group lessons for adults, and season long and specialty lessons for children unless specified in the program details.

 

Do lessons Include rentals and lift tickets?
No, lessons do not include lift tickets or rentals as standard. These items must be purchased separately, and all lessons require a valid lift ticket or season pass to participate. While purchasing a group lesson, you can add-on lift tickets and rentals at a discounted rate. You may bring your own equipment. Passes are available to purchase here. Buy in advance and online for the best rates.

 

What should I bring to my lesson?
Weather conditions will vary and remember you will spend the day outside! We recommend dressing in layers including warm clothes, googles/sunglasses and sunscreen. All lesson participants are required to have a valid season pass or lift ticket, as well as ski or snowboard equipment. For complete details on what to bring and when to arrive, checkout our Know Before You Go page.

 

What if I have special needs or requests, e.g. Drug or Food Allergies?
We do our best to accommodate dietary needs and offer different options when possible. When registering for child group lessons, you will have an opportunity either when booking or when checking in for the lessons to inform us of drug or food allergies. Severe allergy concerns or circumstances should be discussed with the school staff directly prior to your visit.

 

Does my child need to be potty trained to participate in a lesson?
All children are required to be potty trained to participate in Ski and Ride School lessons.

 

Can and should I tip my instructor?
Gratuities for instructors are not a requirement but an appropriate and appreciated gesture. A 15-20% gratuity based on the cost of the lesson will make your instructor feel very appreciated and valued.

 

What is the cancellation and refund policy for Ski & Ride School lessons? 
Changes or cancellations can be made in advance of your lesson date by contacting the Ski & Ride School conducting your lesson. A cancellation Fee will be assessed for a guest when they cancel either a Group or Private Lesson as follows:

  • Any Ski & Ride School Product that is cancelled prior to 48 hours of the lesson's start time will be issued a full refund.
  • Any Ski & Ride School Product that is cancelled less than 48 hours before the lesson’s start time will be charged the Cancellation Fee.
  • For Ski & Ride School Products that contain one lesson day, the Cancellation Fee is 50% of the cost of the lesson.
  • For Ski & Ride School Products that contain multiple lesson days, and a full Cancellation is required, the Cancellation Fee is 50% of the cost of the first lesson. All other days in a multiple lesson Ski & Ride School Product will be fully refunded.

The resort will not cancel lessons due to weather if the resort itself is operational. For more detailed information on refunds and cancellations, including the policy for Seasonal or Season-Long Programs, please refer to the Terms of Sale

Yes, a lift ticket or season pass is required for all lessons.
The use of helmets is strongly recommended. Children age 14 and under must wear a winter sport protective helmet while participating in ski and ride school. In addition, children and teens under age 18 who participate in designated children's classes or programs must wear a helmet. While helmets may reduce or mitigate the severity of some head injuries, their use does not guarantee safety and will not prevent certain injuries. Rental helmets are available at our children's ski school locations for your convenience.
Parents are encouraged to leave their child with the instructor in order to have the full attention of the child during the lesson. If you would like to briefly watch the beginning of the lesson, please stay on the opposite side of the fence and watch from a distance. Hanging out at the base, in the ski school, or in the lodge for the entire lesson will not be permitted.
Yes, we rent ski boots, skis and poles OR snowboard and snowboard boots. Helmets are also available for rent. Purchase as add-ons with your lesson.
No, there is no make up date if you or your child can not make their lesson. The lessons are date specific and nonrefundable. If Snow Creek closes for any reason, we will contact you with options and next steps.
Lesson reschedules/cancellations must be received via email no later than 48 hours prior to lesson start time. Any cancellation made less than 48 hours prior to lesson will be charged a 50% late cancellation fee. Lessons not cancelled prior to lesson start time will not be eligible for any refund. For Multiweek/multiday lessons this policy applies to the first day of lessons. Email: SnowCreekSkiSchool@vailresorts.com
When you are signing up for a lessons, we will ask what level skier/snowboarder you are. This helps us put you with the right instructor and class for your needs.
If you aren’t sure which level your child is, or they are in between levels, please choose a lower level. Our trained instructors will move them up when they are ready.

Ski
Level 0 - First Timer: New to the sport, Never tried it before
Level 1 - Beginner: Spent a few hours on the learning hill, Can successfully put on and take off equipment, Can move around on flat terrain, Comfortable gliding and stopping on easiest learning terrain, Can sometimes make simple direction changes while sliding
Level 2 - Advance Beginner: Comfortable gliding and making turns on beginner terrain, Can make "wedge turns" easily and may even begin parallel turns
Level 3 - Intermediate: Successfully loads and unloads chairlift, Can ski parallel with occasional wedge, Can safely and confidently complete all green terrain and some blue terrain
Level 4 - Strong Intermediate: Can ski parallel consistently and confidently, Can begin to vary size and types of turns, Can safely and confidently complete all beginner and intermediate terrain
Level 5 and 6 - Advanced: Comfortable on variable snow conditions, Comfortable using poles to link turns, Can safely and confidently ski all blue terrain and some advanced terrain

Snowboard
Level 0 - First Timer: New to the sport, Never tried it before
Level 1 - Beginner: Spent a few hours on the learning hill, Can successfully put on and take off equipment, Can move around on flat terrain, Comfortable gliding and stopping on easiest learning terrain, Can sometimes make simple direction changes while sliding
Level 2 - Advance Beginner: Comfortable gliding and making turns on beginner terrain, Can link turn heel to toe easily
Level 3 - Intermediate: Successfully loads and unloads chairlift
Board link heel to toe turns, Can safely and confidently complete all green terrain and some blue terrain
Level 4 - Strong Intermediate: Board link heel to toe turns, Can begin to vary size and types of turns, Can safely and confidently complete all beginner and intermediate terrain
Level 5 and 6 - Advanced: Comfortable on variable snow conditions, Can safely and confidently ski all blue terrain and some advanced terrain